It was supposed to be a night of amazing tunes and unforgettable memories, but Raye's Paris concert on February 15 hit a sour note when 65 fans were left outside the Accor Arena, unable to enjoy the show. The reason? A major oopsie by Ticketmaster!
Raye, never one to leave her fans in the lurch, took to Instagram Stories on Tuesday to express her deep concern. "I'm totally heartbroken for the 65 of you who got turned away from our Paris show. This shouldn't have happened!" she shared, pouring her heart out online.
The problem? According to the singer, a sneaky "system error" on Ticketmaster's part led to tickets not being fully validated, resulting in chaos at the doors. Even though this was beyond her control, Raye didn't hold back. She was all feelings, saying she felt "saddened and let down" by the debacle.
But here's where it gets better! Raye isn't just talking the talk—she's walking the walk by offering a silver lining. Everyone affected got a full refund plus a Ticketmaster voucher. And in true Raye style, she's giving all 65 fans who missed out free tickets to her future gigs AND a signed vinyl! How cool is that?
"I know it won't completely fix things, but I hope it helps ease the disappointment," she wrote. Now that's what we call turning lemons into lemonade!
Ticketmaster came forward too, admitting to Rolling Stone that a "small number of fans" hit a snag at the entrance due to a tech glitch, but assured everyone affected got full refunds and a bonus gift card. Better luck next time, TM!
This Ticketmaster tale isn't new. Back in November, rising star Olivia Dean slammed Ticketmaster and pals for allowing ticket resale prices to get way too high. "This is just wrong," she vented online. "Live music should be for everyone!" Can we get a yes for music justice?
The ticket drama even caught the attention of the Federal Trade Commission, which sued Live Nation and Ticketmaster, accusing them of letting scalpers go wild. Messy, right?
Stay tuned, music lovers! This story is definitely one to keep your eyes on.